When we receive your booking form you will be sent an email to confirm the booking. An invoice will then be sent to you. Payment can be made via PayPal (on receipt of the invoice) or Bank Transfer. Under certain circumstances it may be possible to pay in cash on the first day of hire. To work out the period of your hire include the day of pick-up and the day of return. Under certain circumstances we may offer to deliver (or have you collect) the bike a day earlier, or return it a day later. If you need to cancel your booking please allow 7 days notice otherwise a refund can not be given.
It is imperative that you have adequate travel insurance, as always, and that this cover is valid for cycling holidays. We rely on your honesty to confirm that you have remembered to ensure you are covered. If you are a UK resident you can book your insurance with http://www.yellowjersey.co.uk and use the code FVBH5 for a discount.
You accept that there is an inherent danger at any time when you travel on a public road by bike. Riding the bike is at your own risk and FBH does not take any liability.
It is compulsory to wear a helmet in Spain. Apart from the safety issues, be aware that the Guardia Civil have the right to apply an on-the-spot fine for failing to wear a helmet.
You must abide by the rules of the road, exactly as if you were driving a car. Stop sign means Stop. Fuerteventura is welcoming of cyclists, but expect you to respect the highway code. The Guardia Civil will stop and fine you for traffic infrigements, just as they would to motorists. Please be courteous at all times, particularly when motorists have behaved patiently
Carry an item of photo ID with you at all times.
You must take FULL responsibility for the bike while it is in your care. NEVER leave the bike unattended. It must be kept in a locked room overnight. Unfortunately, you are responsible for the replacement or repair of any bike that is mislaid, stolen or unreasonably damaged while under your care (minimum liability €1000). Bike value €1800.
The bike must not be taken off the island.
We at FBH have given the bike and any additional equipment to the hirer in impeccable condition, the hirer must return the bike and additional equipment back to FBH in the same condition at the end of the hire period.
It is not possible to make partial refunds once the hire period has begun.
The hire price is for bike-only. This includes saddle bag, spare tube, tyre levers and hand pump.
A helmet and either Shimano SPD-SL, Look Keo classic pedals, or Shimano MTB pedals may be booked for a small supplementary charge subject to availability.
The bike can be collected in person by the hirer or it can be delivered and collected for an additional supplementary charge. (For delivery & collection from Playitas/Gran Tarajal there is no charge.)
From time to time we may contact you with promotional offers.